Third-party administrator contract

City of Los Angeles · City of LA homelessness accounts (CAO report)

Amount$250,000maximum

Awarded toPacific Secured Equities, Inc.

How longNot stated

Money fromState encampment resolution grant (ERF-4-L)

Size of that fund$45,226,723 ERF-4-L grant; spend by February 24, 2028

Approved byCity CouncilThe meeting and vote →

What it pays for and how it works

This approval authorizes the City to negotiate a contract of up to $250,000 with Pacific Secured Equities, Inc., doing business as Intercare Insurance Services, Inc. Intercare will act as a third-party administrator for property damage reimbursement claims from Inside Safe interim housing sites. The City wanted a contractor with expertise in claims adjusting, claims management, secure documentation and data reporting.

Recommendation 38 instructs the General Manager of the General Services Department, or designee, in coordination with the Mayor's Office, to negotiate the contract. The term is up to 24 months within the grant's performance period, and the contract is subject to City Attorney approval as to form. The City received three proposals. A panel of four evaluators scored Intercare highest.

The report does not name a specific account for the $250,000. It states that the Mayor's revised budget for the ERF-4-L grant includes $250,000 for a third-party administrator. The report does not state fees per claim or reporting terms.

Where the money comes from

ERF-4-L is a Round 4 Encampment Resolution Fund grant from the California Department of Housing and Community Development to the City. The CAO report states the grant is $45,226,723 and serves about 793 people in 25 encampments along the Interstate 10 freeway. Deadlines are 100% obligation and 50% expenditure by February 24, 2027, and full expenditure by February 24, 2028. The revised budget includes $41,816,819 for 18 motel sites, $3,159,904 for staff salaries and fringe benefits and $250,000 for a third-party administrator.

Records

The official record with this amount
Council Action Form, Council File 23-1022-S29 (adopted April 29, 2026; Mayor approved May 8, 2026) City of Los Angeles, Office of the City Clerk · official record

Approved amounts are the most that can be spent, not money already paid. Payments show up later in the City's Checkbook L.A. or the County's expenditure data.

Approved the same day

Tiny-home village operations $42,979,510
Transfer into the Homelessness Emergency Account $36,179,658
Interim housing operations, July to December 2026 (A Bridge Home, Homekey and other sites) $34,595,350
Inside Safe service providers through LAHSA, January to June 2026, moved to the Housing Department $24,035,798
Interim housing operations, July to December 2026 $6,842,738
Project Homekey operations $6,457,166
Youth (TAY) interim housing operations, July 2026 to June 2027 $5,498,439
LAHSA administration of the City's Measure A Local Solutions Fund contracts $5,492,964
Interim housing operations, July to September 2026 $4,157,740

See something wrong? Tell us.